Contact Support

Choose an option to obtain answers to your specific product and service questions.

Online Support

To report an issue or find answers to your questions in our Support Services.
Available 24 hours a day, 7 days a week.
General response is usually 1 business day or less.

Live Chat

Available: Monday-Friday 9AM to 5PM EST.

Email Support

If Live Chat is unavailable, e-mail your question.
General response is usually 1 business day or less.

Phone Support

Call us toll-free: 866-4PADOVA.
Available: Monday-Friday 9AM to 5PM EST.

On-Site Support

For complex support problems, customers can have a skilled technician come to their site.
Call us toll-free: 866-4PADOVA.
Available: Monday-Friday 9AM to 5PM EST.

See Contact Information for other contact options.