Contact Support
Choose one of five options to obtain answers to your specific product/service questions.

Online Support

• Find answers to your question in our most FAQs.
• Available 24 hours a day, 7 days a week.

Email Us

• If Live Chat is unavailable, e-mail us your question.
• General response is usually 1 business day. 

Live Chat

• Need an immediate response to your question? Chat with a technician now.
• Available during our standard support hours: Monday-Friday 9 a.m. to 5 p.m. ET.

• Call toll-free support line:  866-4-PADOVA.
• Skilled technicians are available by phone Monday-Friday 9 a.m. to 5 p.m. ET.

On-Site Support

• For complex support problems, customers can have a skilled technician come to their site.
• Call us toll-free: 866-4-PADOVA.